Frequently Asked Questions
Everything you need to know about ESR products and services.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee on all items. Products must be returned in their original packaging and in unused condition to qualify for a full refund.
Do ESR products come with a warranty?
Yes, most ESR products include a 12-month warranty covering manufacturing defects. You can also register your product on our website to extend your protection.
Are your screen protectors and cases compatible with MagSafe?
Many of our latest cases and accessories are specifically designed with HaloLock technology to be 100% compatible with MagSafe chargers and accessories.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.